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Frequently Asked Questions


Q: What is CBD?

A: CBD is an acronym for cannabidiol which is one of the major cannabinoids found in the cannabis plant. Elixinol CBD is produced from industrial hemp and extracted using a CO2 extraction process.

Q: Is Elixinol Pure Hemp Extract the same as medical marijuana?

A: No. The industrial hemp used to produce Elixinol is a variety of cannabis that does not contain the psychoactive properties of THC. Industrial hemp, including that used to produce Elixinol, is essentially a cousin of marijuana and (for most people) a more practical source of cannabinoids.

Q: I'm not able to find the product I used to purchase. Is it discontinued?

A: In March, our company rebranded and with that, we made some changes to the product catalog. While some of our old products were not carried over, we did carry over some of our best selling products which are now available with different names and packaging. Find your favorite old Elixinol product’s current product equivilant here so you can keep feeling better.

Q: I ordered product but have still not received it or am seeing strange tracking. What's going on?

A: Due to the impact of COVID-19, USPS has been experiencing challenges with their delivery. As such, please expect a delay in your order. We apologize for the inconvenience and appreciate your patience. 

Q: Will I get “high” if I consume Elixinol?

A: No, you will not get high from consuming Elixinol. It is made entirely and only from industrial hemp, and does not contain the psychoactive properties of THC. Additionally, cannabidiol actually has the property of being anti-psychoactive.

Q: Can I purchase Elixinol in bulk for my fitness club, natural product store, nursing home or other business?

A: Yes, Elixinol is available for wholesale purchase. We are actively seeking to partner with organizations and businesses who share our interest in promoting good health on a global scale. Certain criteria exist to qualify as Elixinol wholesaler or distributor. Click here for more information.

Q: What is the shelf life of Elixinol?

A: For shelf life, please refer to the Best By date found on each one of our products.

Q: How does CBD work in the body?

A: Your body has an Endocannabinoid System (ECS) that works as the master regulator of all of the body’s systems, and its sole purpose is to keep your body in balance. Research shows that the ECS plays a significant role within the immune system, stress and pain responses, regulating sleep and more. CBD interacts with your ECS like the endogenous cannabinoids that your own body makes.

Q: What are CBD capsules?

A: CBD capsules provide a precise serving size of CBD each and every time. They’re convenient and easy to take. Many of our CBD capsules also include other functional ingredients to enhance benefits for specific issues you need help with.

Q: How is CBD extracted?

A: There are many ways to extract CBD from the hemp plant. At Elixinol we use super critical CO2 extraction. By controlling the temperature, time and pressure, we are able to extract exactly what we want from the plant. Though this process is more expensive, it allows us to gather a premier extract without using any harsh solvents.

Q: What is the endocannabinoid system?

A: The Endocannabinoid System (ECS) was discovered back in the early 1990’s and has been a focus of many studies since then. Research shows that the ECS plays a significant role within the immune system, stress and pain responses, regulating memories, sleep, metabolism and even reproduction. Interestingly enough, humans aren’t the only ones with an ECS system. Mammals, birds, fish, reptiles and even invertebrates such as mussels and sea urchins have an ECS, too.

The ECS system is comprised of three main parts: endocannabinoids (also called endogenous cannabinoids), receptors and enzymes. Endocannabinoids are molecules made by your body is what binds to the receptors. There are two endocannabinoid receptors, CB1 and CB2. CB1 receptors are found mostly in the brain and central nervous system. CB2 receptors are found primarily in your immune system but can also be found in many peripheral organs. Once the endocannabinoids have carried out their function there is an enzyme that breaks the connection down. It’s like a telephone call. Endocannabinoids are the message, the receptors are the phone, and the enzymes hang up the phone once the call is done.

Q: What are the effects of CBD?

A: The ECS system is all about maintaining harmony and balance within the body. Since everyone’s chemical makeup is different, what will create balance for each individual varies as well. Research indicates that CBD can support a healthy immune system, promote natural sleep, as well as help to relieve occasional, everyday stress. Unlike THC it will not make you “high”. CBD is not addictive, nor does it look like people develop a “tolerance” to it. Some people have reported that they feel like it might not be as effective over time. This is often resolved by either taking a small break and “resetting” or even changing the time of day you take it.

Q: Can you give CBD to dogs?

A: Since your pup also has an ECS system you can absolutely give CBD to your dog, but we always recommend speaking with your veterinarian first.

Q: How much CBD should I take?

A: The recommended serving size on the back of the package is simple a starting point. You can adjust to more or less than that recommended amount, depending on how you are feeling.

Q: Is it possible to overdose on CBD?

A: Taking too much CBD will not have the same common “overdose” reactions that most people associate with schedule 1 drugs. Unless someone has a cannabis allergy, taking too much CBD will probably just make them a little sleepy. For some people who have sensitive stomachs, they might experience a few “tummy issues.”

Q: What is a CBD Tincture?

A: A “Tincture” is substance is suspended or dissolved in another liquid. Usually alcohol but many volatile oils are also used. Generally alcohol is used to make CBD Tinctures in order to reduce viscosity. Viscosity reduction helps absorption of CBD into the body. It also allows a more concise dosage as CBD oil is very viscous/thick and hard to portion out into doses.