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Returns & Exchange Policy

Returns or Exchanges

Elixinol stands by its commitment to customer satisfaction. We offer a 30-day money-back guarantee if you are not 100% satisfied. Within 30 days of your order purchase, all products can be exchanged or returned for any reason, less the cost of shipping. Please fill out the form below to begin the return/exchange process.

Damaged Products

Damaged shipments must be alerted to our Customer Care team within 14-days of receiving the merchandise. Please begin this process by filling out the form below.

Return Request Form

Contact Us

US Customer Service

Phone: 1-844-804-3504

Hours: M-F (9:00 am to 5:00 pm MT)